Shipping policy

Shipping Policy

Thank you for shopping with Dow Limitless. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). Once your order has been processed and dispatched, you will receive a confirmation email with tracking information where available.

Shipping Times

Estimated delivery times are:

United Kingdom: 2–5 business days
International: 5–15 business days (where available)

Please note that delivery times are estimates and may vary due to factors outside our control, including courier delays, customs processing, or adverse weather conditions.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.

From time to time, we may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Tracking Your Order

Where tracking is available, you will receive a tracking number by email once your order has been dispatched.

Delays

While we aim to deliver orders within the estimated timeframes, occasional delays may occur. We appreciate your patience and recommend allowing a few extra business days before contacting us regarding a delayed delivery.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. Dow Limitless is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at dowlimitlessco@outlook.com. We will work with the shipping carrier to investigate the issue and do our best to resolve it promptly.